Privacy Policy

Introduction

Aura Digital ("we", "us", "our") operates CosmosLove AI, an online astrology platform providing AI-assisted and Parashara-based astrology services, including birth chart generation, compatibility analysis, and personalized daily insights.

We are committed to protecting your personal data and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other applicable privacy legislation.

Personal Data We Collect

We collect only the personal data necessary to provide our services.

Information You Provide

• Full name
• Email address
• Billing address
• Country of residence
• Transaction and order details
• Date of birth
• Birth country
• Birth city (if you choose to provide it)

Your birth information is collected solely to generate personalized astrology readings and compatibility reports. Providing a birth city is optional but may improve the accuracy of certain astrological calculations.

We do not collect customer phone numbers during checkout unless you voluntarily provide one when contacting customer support.

Payment Information

We accept major credit and debit cards and other payment methods made available during checkout.

All payments are processed through PCI-DSS compliant payment providers.

We do not store:

• Full payment card numbers
• CVV/CVC security codes
• Digital wallet credentials (such as Apple Pay or Google Pay)

We receive only transaction confirmations and limited payment metadata necessary to manage purchases and subscriptions.

Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Usage and diagnostic information

This information is used for security, fraud prevention, performance monitoring, and improving our services.

How We Use Personal Data

We use your personal data to:

• Process purchases and subscription payments
• Create personalized astrology reports and readings
• Generate birth charts and compatibility analyses
• Deliver our digital services
• Provide customer support
• Prevent fraud, abuse, and unauthorized access
• Improve our products and services
• Comply with legal and regulatory obligations
• Manage disputes, refunds, and chargebacks

We do not sell your personal data to third parties.

Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (including fraud prevention, service security, and improving our platform)
• Your consent where required by law (such as for non-essential cookies)

Where birth information is processed to generate astrology reports, such processing is necessary for providing the service you have requested.

Cookies

CosmosLove AI uses only cookies that are necessary for the secure operation of the website and, where applicable, cookies for basic analytics or functionality if you consent.

Essential Cookies

Session Cookie — This cookie keeps you logged in while using your account and expires automatically after your session or within 24 hours.

Security Cookie — This cookie helps protect the website and users from fraudulent activity and ensures that requests submitted through the platform are legitimate.

If additional analytics or preference cookies are introduced in the future, they will only be used where required by law and after obtaining your consent.

You can control cookies through your browser settings, although disabling essential cookies may prevent parts of the website from functioning correctly.

Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Maintain your account
• Fulfill contractual obligations
• Comply with tax, accounting, and legal requirements
• Resolve disputes and enforce our agreements

When data is no longer required, it is securely deleted or anonymized where appropriate.

Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• SSL/TLS encryption
• Secure hosting infrastructure
• Access controls and authentication measures
• PCI-DSS compliant payment processing
• Ongoing security monitoring where appropriate

While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms where required.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at help@cosmosloveai.com.

We will respond to requests in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The updated version will be published on our website with a revised effective date. Continued use of CosmosLove AI after changes become effective constitutes acceptance of the updated Privacy Policy.